Intake

Any complaint reported to your team. Investment fraud and long-con scams, customer phishing reports, employment and recruiting scams, vendor and supplier impersonation, fake account flags from defrauded users, romance scam reports, partner trust and safety escalations, executive impersonation alerts. Intake accepts intake from a publicly available form, an email inbox, a shared mailbox, or any distributed reporting channel your team already runs. Email forwarding is enough. As complaint volume grows, Intake absorbs it without adding analyst headcount.

The Triage Agent reads each complaint as it arrives, extracts every indicator, identifies who is being impersonated, and prepares the takedowns before a human opens the case. Every complaint is evaluated automatically, at machine speed. The Remediation layer fires coordinated takedowns simultaneously across every surface. Average takedown is 14.4 hours. Confirmation rate is 99.4 percent.

Volume is bound only by intake. Every complaint, every channel, every modality runs through the same agentic workflow. The Triage Agent processes complaints in parallel. The Digest Agent continuously synthesizes patterns across the entire queue. Coverage scales as your intake scales. New channel, new reporting path, new geographic surface, the agent fleet absorbs it. AI driven phishing grew 703 percent in a single year. Intake was built for that volume curve.

Standalone abuse inbox tools automated parts of the workflow inside the inbox silo. They ingest the email, extract indicators, surface limited patterns within their own product. They share a structural ceiling. The campaign view sees only what one tool has seen. The takedown layer covers a subset of surfaces. The intelligence dies when the case closes. Intake is the inbound capability inside Brand Protection on the Agentic Digital Trust Platform. Every case feeds the Digital Trust Reservoir. Every pattern improves detection across Brand, Person, Event, and Product entity protection. The point solution automated the inbox. Intake connects the inbox to the rest of the work.

Intake is the inbound side of Brand Protection. Where Outtake's outbound agents discover threats across the open internet, Intake processes the fraud complaints victims, customers, and employees report directly to your team. Together they form a single Brand Protection capability that defends every direction. The outbound side covers what the internet is doing to you. The inbound side covers what your customers are telling you about it. Every Intake case feeds the same Threat Graph the rest of Brand Protection uses. Detection sharpens across Brand, Person, Event, and Product entity protection.

Intake flows into your SIEM, SOAR, and ticketing tools through Model Context Protocol. The complaint, the indicator extraction, the campaign mapping, the takedown evidence, all available where your team already works. Marketing, comms, legal, fraud operations, and security teams share the same signal. Every case dismantled enriches the Threat Graph, sharpening detection across every connected capability. Outtake enriches your stack. It does not replace it.